Refund policy

We offer a full refund for 3 months on all items purchased through the store.
To qualify for a refund all items must be in the original packaging, with the labels attached and in new condition. If your item does not meet these conditions then we reserve the right to refuse a refund and charge the customer the postage fee to send the item back to them.

The customer is responsible for all shipping charges unless the return is due to an error on our part (damaged, defective, wrong item sent).

To initiate a return please contact us at contact@thehighroadcyclingcompany.ch

All refunds will be made to the original payment method within 14 days of acceptance of return.